We value your satisfaction and stand behind the quality of our products. However, due to the industrial and technical nature of our components, the following policy applies:
1. No Return/Refund on Electrical Components
All sales of electrical, digital, and industrial components are final. Returns or refunds will not be accepted unless the product is defective or damaged during delivery.
2. Reporting Defects or Issues
If you receive a damaged or non-functional item, notify us within 3 days of delivery at [sahilasiapacific@gmail.com] with supporting images/videos.
3. Eligibility for Replacement
Replacements may be issued for:
- Manufacturing defects.
- Wrong item shipped.
Note: Items must be unused and returned in original packaging.
4. Exceptions
Products damaged due to mishandling, incorrect installation, or external conditions (e.g., power surges) are not covered.
